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  1. Private Box Support
  2. Things to know before I sign up
  3. Frequently Asked Questions

Frequently Asked Questions

  • I live in Auckland (or Christchurch) and want to pick up my mail. Is this possible?
  • Supported operating systems and internet browsers
  • Mail Processing Times
  • How much will it cost me?
  • Prohibited and Restricted Items
  • Sending Merchandise Overseas
  • Why do I need a suite number?
  • Any limits on size of parcel you can receive?
  • Can you Re-Mail post for me?
  • Does Private Box forward Merchandise?
  • Glossary of Private Box terms
  • How often do you forward mail?
  • Do you open any of my mail?
  • As a Financial Service Provider, can I use Private Box services?
Private Box Support