Frequently Asked Questions
- Sending mail for free once a month (NZ only)
- I live in Auckland (or Christchurch) and want to pick up my mail. Is this possible?
- Supported operating systems and internet browsers
- Mail Processing Times
- How much will it cost me?
- Prohibited and Restricted Items
- Sending Merchandise Overseas
- Why do I need a suite number?
- Any limits on size of parcel you can receive?
- Can you Re-Mail and distribute post for me?
- Does Private Box forward Merchandise?
- Glossary of Private Box terms
- How often do you forward mail?
- Do you open any of my mail?
- As a Financial Service Provider, can I use Private Box services?