Invoices, Statements and Receipts

Private Box operates with pre-paid accounts for all members. Any fees you incur when using Private Box are deducted from the credit that you have loaded onto your account.  

Because of this, we can not produce invoices for any of our accounts.

Private Box does offer the following payment options:

  1. Credit Card
  2. Direct Debit
  3. Direct Credit Bank Transfer
  4. Paypal

Read more about payment options

To access your statement online, open the drop-down menu at the top right and click the 'billing' link.

On this page, you can access your credit card details, automatic top up rules, transaction history and generate receipts for your payments to Private Box.

1. Transaction History

Click this link to see a full summary of all payments you have made to Private Box, and all the charges for services from Private Box.

Your transaction history will be unique to you, as we will only charge you mail processing services at the time that those services are used.

An example of the transaction history will look like this.

We will always tell you the date of the transaction, a description of what the transaction was and a reference for the payment.

CREDIT is the amount you have paid to Private Box

DEBIT is the charge from Private Box for our services.

BALANCE is your account balance after your credit or debit to your account.  The latest credit or debit is always at the top of the page, and your current account balance will always match the balance at the top of the list here.

2. GST Receipts

GST receipts are produced on the first of every month based on the activity of the account for the previous month.

Click 'Print GST Receipt' next to the month you require receipts for.

Depending on your account, a fully generated GST receipt will look something like this:

 

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