We use video calls to communicate with our customers, and sometimes we use it to confirm someone's identity when joining us.
Video calls can be made via skype or google hangouts. You can book a time with our staff for your video call here.
Once it is time for your appointment, we ask that you send a message to our staff or initiate the call yourself, to show our staff that you are there and available for the call.
The video call shouldn't take more than between 5 to 15 minutes to complete.
Call us on Skype - our username is privateboxnz
Join us on Gruveo - a browser based video call utility
IMPORTANT ABOUT GOOGLE HANGOUTS
If you are on a desktop or laptop, you can simply use the above links to enter a Google Hangout video call meeting through your internet browser.
If you are using a smartphone, you will need to have the Google Hangouts App installed on your phone.
For information about how to make a video call using your smartphone, we have the following guides ready for you: