Prohibited Items

It is your responsibility to check whether an item is Prohibited or Restricted. What may appear harmless to you at first glance, may still be Prohibited or Restricted. Importantly, acceptance of the item by us for sending does not free you of this responsibility.  Private Box simply doesn't have the time or resources to check on every item being forwarded through our service.

If you are unsure if the item you wish to send is prohibited or restricted, please contact the NZ Post National Contact Centre on 0800 501 501. 

The New Zealand Government prohibits or restricts the export of various types of items (such as prescription medication). You must ensure that your item is not prohibited from export or that you meet any export restrictions on the item you are planning to send. For further information, contact the New Zealand Customs Service or the appropriate government authority.

If NZ Post find a Prohibited item it will not be delivered and we will not refund postage costs. NZ Post are not obliged to return the item to you but may, at their discretion and at your cost:

  1. make the item safe;
  2. return the item to you by a licensed dangerous goods carrier or security firm;
  3. destroy the item;
  4. dispose of the item; or
  5. deliver the item to the appropriate authorities.



Gas cylinders (e.g. camping gas cylinders - full or empty)

Adhesive products (containing flammable liquid)

Generators (fuel powered)

Aerosol cans (e.g. hairspray)

Glue (e.g. flammable, quick drying)

Air bag (car) Grenades (including imitation

Grenades (including imitation Grenades)

Alarm devices (gas or battery powered)

Hair colouring/bleaches

Alcohol (more than 5 litres)

Hairspray (aerosol)

Alcohol (more than 70% by volume)

Human remains (including ashes)



Ammonia-based products

Indecent goods




Laundry detergents

Appliances (containing batteries)

Lighter fluid


Liquid nitrogen


Magnetic material

Batteries (made from lithium Ion, some exceptions apply)

Ion, some exceptions apply) Mercury

Batteries (car or wet cell)

Motor fuels

Battery fluid

Nail polish

Blasting caps

Nail polish remover



Brake fluid

Oven cleaners (containing caustic soda)


Oxygen cylinders, including compressed air


Paint (oil based)


Party poppers


Perfume (including aftershave, cologne)

Caps for starting guns


Caps for toy guns


Carbon paper


Caustic soda



Polyester resin kits




Shock absorbers (gas or compressed air)


Signals, distress

Christmas crackers

Signals, smoke

Cigarette lighters


Cleaning materials (liquid or powder)


Compressed air


Deodorant (aerosols)

Stun guns, tasers and stun batons


Sulphuric acid

Drugs (unless in prescription quantities)

Swimming pool chemicals

Dry ice

Tea tree oil


Textile dyes

Essential oils (e.g. eucalyptus, tea tree)

Theatrical flares


Thermometers (mercury)

Fibreglass repair kits

Toner (e.g. photocopier toner, toner cartridges)

Fire extinguishers

Toy caps

Fire lighters

Toys (containing batteries)

Firearms (including parts) and ammunition


Fireworks (e.g. skyrockets, sparklers, crackers)

Varnish (e.g. removers, thinners)

First Aid kits

Aid kits Watches


Weapons, including bows, crossbows and arrows, harpoons,

Furs and skins (untreated)

Weed killers

Gas (e.g. propane, butane, hydrogen, helium)

Zinc powder 


  • Illegal items: any item that is illegal or prohibited by law or any authority whether in New Zealand or the destination country; any item that is prohibited by a United Nations sanction - for further details refer to United Nations Security Council Sanctions
  • Dangerous items: any item that is capable, as packaged, of causing injury to people or damage to property
  • Inadequately packaged items: any item that is not sufficiently packaged to withstand a 1.2m drop
  • Fragile items: regardless of how it is packaged*
  • Perishable items: any item that may spoil or decay, or has an expiry date of less than 6 months from the date of sending
  • Restricted items: any item that is classified as Restricted under our terms and conditions where you have not complied with the conditions of carriage for that item
  • IATA listed items: any item that is listed in the International Air Transport Association (IATA) Dangerous Goods Regulations inc. explosives, gases, flammable liquids and solids, oxidising substances and organic peroxides, toxic (poisonous) and infectious substances, radioactive materials (except in quantities exempted from the Radiation Protection Act 1965)*, corrosives, and highly magnetic and polymerisable substances
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