Private Box works on a pre-paid basis. You must have credit in your Private Box account (or have a credit card connected to the account) to use our services.
We have more information about our default payment system available here.
There are four payment options:
1. Credit card
This is the preferred option. You can add & remove credit cards on your Private Box account under Billing settings.
Private Box accepts the following cards:
- American Express
2. Direct Debit
Direct debit means that Private Box can automatically process a payment request from your nominated New Zealand bank account as funds are required.
All direct debit users must maintain a prepaid balance of $50, so our team will process payment any time your balance goes below this amount.
You will be emailed at least three days before your payment being processed through your bank to let you know that we are about to process a direct debit for you, and we will also notify you of the amount we will be debiting.
You can read more information about the Direct Debits and download an application form here.
3. Direct Credit Bank transfer
This payment method is only available for business customers who wish to submit more than $100NZD in funds per transaction.
For transactions with less than $100NZD, a $4NZD admin fee will be charged.
Our bank account details are as follows:
SWIFT code: ASBBNZ2A
Beneficiary Bank: ASB Bank Limited (NZ)
Beneficiary Account: 12-3497-0004763-00
Beneficiary Name: Private Box Limited
Beneficiary Address: Level 1, 6 Johnsonville Road, Johnsonville, Wellington 6037
Note for international transfers: ASB charges a $15 NZD fee, and the sending bank may charge additional fees for international transfers. Any payment fees will be charged to your account. We recommend using a TransferWise for fast, low-fee international transfers.
Please be sure to include your suite number or company name as the reference for the payment.
Depending on which bank you are using, there can be a variation in the time it takes before the payment is received by our finance team and the funds allocated to your account. Please allow 5-7 business days for your payment to appear on your Private Box account.
This method should only be used when all other options are unavailable/inaccessible. You must use a credit card to set up your account with Private Box and make at least one credit card payment before the PayPal option is allowed.
This method is only available to personal customers; the minimum purchase is $100NZD.
You will need to provide the email address associated with your PayPal account. We will create an invoice in PayPal and send it to the email address provided. Your account will be credited once payment confirmation has been received from PayPal.