Payment options

Private Box works on a pre-paid basis. You must have credit in your Private Box account (or have a credit card connected to the account) in order to use our services. 

There are four payment options: 

1. Credit card

This is the preferred option. You can add & remove credit cards on your Private Box account under Billing settings

Private Box accepts the following cards:

  • Visa
  • Mastercard
  • American Express
  • Dinners Card

We have a guide about making credit card payments, and setting automatic top up rules here.


2. Direct Debit 

A direct debit will debit funds from your nominated New Zealand bank account as funds are required. 

All direct debit users must maintain a prepaid balance of $50. 

You will be emailed 3 days prior to debit. 

A form can be downloaded for authorisation here


3. Direct Credit Bank transfer

This method of payment is only available for business customers who wish to submit more than $100NZD in funds per transaction. 

For transactions with less than $100 there will be a $4 admin fee charged. 

Our bank account details are: 

Beneficiary Bank: ASB Bank Limited (NZ)
Beneficiary Account: 12-3497-0004763-00
Beneficiary Name: Private Box Limited
Beneficiary Address: 24b Moorefield Road, Johnsonville, Wellington

Note for international transfers: There is a $15NZD fee charged by ASB, and additional fees may be charged by the sending bank for international transfers. These are paid by the payee. We recommend using a TransferWise for fast low fee international transfers. 

Please be sure to include your suite number or company name as the reference for the payment.


4. Paypal

This method should only be used when all other options are unavailable/inaccessible. This method is only available to personal customers and the minimum purchase is $100NZD.

You will need to provide the email address associated with your Paypal account. We will create an invoice in Paypal and send to the email address provided. Your account will be credited once confirmation of payment has been received from Paypal.

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