When you open a Private Box account, the total cost you pay all depends on the services you use. We'll only charge you for the services that you use :-)
Your plan will be charged monthly (or annually depending on your subscription), then any additional services you use will be charged to your Private Box account as well.
See Additional Services on our plans and prices page for the prices of all our services.
Below is further information on popular services which can have variable costs, such as scanning mail, forwarding mail, and mail storage.
Scanning Mail
Scanning is charged at $0.60NZD for the first two pages, and then an additional $0.25NZD for any additional pages, up to a maximum of 50 pages. So if you received a letter that was 5 pages in size, you'd pay the following:
$0.60NZD (first 2 pages) + $0.25NZD x 3 (additional pages) = $1.35NZD
If you wanted a bound document scanned, like a magazine or something where we'd have to spend an amount of time separating pages so we can put it through the scanner, that item gets charged at $4.50NZD (per 15 pages).
Forwarding Mail
When forwarding your mail from your Private Box account, the cost based on our supplier's postage rate plus our handling fee. See below for a full breakdown of each.
Example
Say you have 5x DLE size letters in your Private Box account that you'd like forwarded domestically in New Zealand via Standard Post.
Handling fees would be: $3.50NZD ($1.50NZD + 4x $0.50NZD)
Postage would be: $2.40NZD (Large (C5) envelope)
Making the total: $5.90NZD (handling fee + NZ postage)
Postage
Postage is worked out based on the size and weight of the items being sent.
Domestic (Within New Zealand)
Standard Post - 3 day delivery target
Medium (DLE) envelopes - $1.20NZD
Large (C5) envelopes - $2.40NZD
Extra Large (C4) envelopes - $3.60NZD
Oversize envelopes - $3.60NZD
Courier - Next working day delivery target
DLE courier bag - $5.70NZD
A5 courier bag - $6.50NZD
A4 courier bag - $8.00NZD
Foolscap courier bag - $8.90NZD
Line Flow courier bag - $11.40NZD
Anything that doesn't fit into one of the above courier bags will be calculated based on the size, weight and destination of the package. To get an estimate of the postage rates, you can check NZ Post's domestic parcel rate finder calculator.
International
Australia & South Pacific Air Mail - 3-10 working day delivery target
Medium (DLE) envelopes - $2.40NZD
Large (C5) envelopes - $3.00NZD
Extra Large (C4) envelopes - $3.60NZD
Oversize envelopes - $4.40NZD
Rest of world Air Mail - 3-10 working day delivery target
Medium (DLE) envelopes - $3.00NZD
Large (C5) envelopes - $3.60NZD
Extra Large (C4) envelopes - $4.40NZD
Oversize envelopes - $5.90NZD
International Courier (EMS) - 2-6 working day delivery target
International Express Courier (DHL) - 1-5 working day delivery target
All courier prices are calculated based on the size, weight and destination of the package.
To get an estimate of postage rates for parcels sent via AirMail, International Courier & International Express Courier, you can check at the NZ Post's international parcel rate finder calculator.
Handling fees
Domestic (Within New Zealand)
$1.50NZD for the first letter, plus $0.50NZD per additional letter
International
$2.50NZD for the first letter, plus $0.50NZD per additional letter
$4.50NZD for a small parcel, plus $0.50NZD per additional item
$15.50NZD for a parcel over 2kg, plus $0.50NZD per additional item
$15.50NZD for all mail sent via International Courier or International Express Courier, plus $0.50NZD per additional item
Postage pricing was last updated on 1 July 2018. These prices are subject to change based on NZ Post & DX Mail pricing.
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