Mail is collected on weekdays from our PO Boxes and street addresses.
As the mail is collected, it is processed at our mail centre in Wellington. We forward mail on weekdays from our mail centre, except for on public holidays when our office is closed.
How often we forward your mail comes entirely down to your selections for mail processing.
You may choose to have your mail forwarded automatically on a daily, weekly, fortnightly or monthly basis. See more about automatic mail processing >>
You may also choose to manually have the mail forwarded whenever you like. By manually controlling when mail is forwarded it means you can check what has been received at our office, and only forward the items you really need. See how to manually request mail to be forwarded >>